Interested in The Queen's Medical Center's expansion plans?
Quickly receive treatments from our Queen’s Virtual Urgent Care team with a video visit. Available 7 days a week, 7am-7pm. See a provider without leaving home.
Anyone located in the state of Hawaii is eligible!
A smartphone, tablet, or computer with a camera and microphone and a strong internet or cell connection is required for a successful consultation.
Yes, our video conferencing platform is secure and HIPAA compliant.
Most insurances accepted. Discounts available for self-pay.
Yes, Virtual Urgent Care can prescribe appropriate medications and refills for chronic conditions.
We do not prescribe strong pain medication (opioids), anti-anxiety medication, or other controlled medications such as Adderall or benzodiazepines.
Virtual Urgent Care can order the following:
When necessary, Virtual Urgent Care can recommend the best course of in-person evaluation, such as a PCP follow-up, Urgent Care, or Emergency Department.
A typical visit takes less than 15 minutes. We encourage you to be available at the time of your scheduled appointment.
Most technical issues can be quickly resolved; otherwise, our team will reach out to reschedule or resolve.
To avoid technical problems, ensure a strong cellular or internet connection during your consultation.
No, but rest assured that each patient will be seen by one of our outstanding care providers.
No, if you have a medical emergency, please call 911 or visit your nearest Emergency Department
Yes, you can access your medical records through the Queen’s MyChart patient portal.
If you do not have a MyChart account, please visit https://mychart.queens.org/MyChart/accesscheck.asp and get set up today!
Yes, we have interpreters available to assist with your visit.
Every patient will receive a post visit optional survey.
You can also reach Queen’s Patient Relations to deliver feedback at patientrelations@queens.org.
Quickly receive treatments from our Queen’s Virtual Urgent Care team with a video visit. Available 7 days a week, 7am-7pm. See a provider without leaving home.
The Queen’s Health Systems
1301 Punchbowl Street
Honolulu, Hawaii 96813
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