All requests for medical information must be made in writing to Queen’s Medical Records Department, Release of Information Section. Medical Records does not maintain or release radiology films or billing records.

Please download the Authorization to Release Medical Information form, print and complete. Forms must be signed by the patient, legal representative or legal guardian.

Mail to:

The Queen’s Medical Center
Medical Records Department
Release of Information Section
1301 Punchbowl Street
Honolulu, HI 96813

If you have any questions, please call 808-691-4400 during regular business hours, Monday through Friday, 8:00 am to 4:30 pm, excluding Queen’s observed holidays. 

Fees apply and must be paid in advance.  There is no charge for medical records directly sent to a physician or health care facility.