Visiting Hours

Visitors are welcome between 8:30am – 8:30pm. A loved one may stay overnight with prior approval from the Unit Supervisor and will be issued a name tag to be worn at all times during after-hour visitation. One adult family member is required to stay with pediatric patients. Children 12 and under must be accompanied by an adult at all times. Visitors under the age of 18 are not allowed to stay overnight. Please let your nurse know if you would like to request specific “quiet times” with no visitors or limited visiting time. Please respect the privacy of others and keep noise to a minimum.

Waiting Rooms

We have several ohana (family) waiting rooms throughout the hospital for the convenience of visitors and family members.

Designate a Loved One

The emotional support of a loved one is an important part of the healing process. Any personal information about your diagnosis and treatment must come from your physician, and this information is only available to those designated by you to receive it. We invite you to designate a person(s) whom you would like to participate in as much of your care as you and he/she would like. Please let your nurse know who you would like to designate so this information can be documented in your medical record.

Dining Options for Visitors

Your guests are welcome to join you for meals and may purchase their meal from the hospital café or bring food in from the outside.

Café Hours

Breakfast: Monday – Friday, 6:30am – 9am
Lunch: Monday – Friday, 11am – 1:30pm

The café at Queen’s North Hawai’i Community Hospital is pleased to offer a full restaurant-style menu with everything from salads to smoothies, burgers to hot entrees and more! The QNHCH café is Blue Zones certified and offers fresh-made and nutritious food using locally sourced ingredients whenever possible.

To place an order, please dial ext. 44854. Vending machines for snacks and beverages are located in the Café and outside the Emergency Room entrance, available 24 hours a day.

Gifts for Patients

Visitors should check with the nurse before bringing gifts of food or drink to a patient, as the patient may be on a special diet. If a patient is in the Critical Care Unit, please check with the unit staff before bringing any gifts, as flowers and certain foods are not allowed. Our Critical Care Unit staff can be reached at ext. 44780.